A
- Advertising Agencies
- Arabic Sweets,
Pastries, Chocolates
- Architects


B
- Banks
- Beauty


C
- Car Rental
- Coffee Shops
- Commerce
- Consulting
- Craft


D
- Data Processing &
Computer Systems
- Decoration &
Furnishing


E
- Environment / Waste
Management Services
- Express Delivery
- Equipment : food
services, catering,
kitchen, laundry


F
- Financial Services
- Flowers
- Food & Beverage


H
- Hotels 3
- Hotels 4 & 5
- Hotels & Suites


I
- Industry
- Insurance
- Interior Design /
Decoration
- Internet


J
- Jewelleries


L
- Leisure
- Lighting


M
- Medias
- Medical / Technology


O
- Office Equipments /
Electronics
- Outside Decoration


P
- Printing


R
- Real Estate
- Restaurants


S
- Security
- Shop Systems
- Superstores


T
- Telecommunication &
Mobile Phones
- Transport
- Travel Agencies










 


 
Back to archives Back to news
French Version

JTC launches new 121 directory

In an effort to improve the quality of customer service, Jordan’s Information System Directory (121) was re-launched Tuesday, 29 May, by Jordan Telecom Co. (JTC).

In an effort to improve the quality of customer service, Jordan’s Information System Directory (121) was re-launched Tuesday, 29 May, by Jordan Telecom Co. (JTC).

The launching took place during a special ceremony at the JTC building in the downtown area. The new system helps the company to meet the mounting demand from the public, who are calling the directory at an estimated rate of 4100 calls per hour. The new directory also employs highly qualified personnel, who were trained and introduced to the system before its launch. Shabib Ammari, JTC chairman, said the new system incorporates a highly advanced and effective processing system meaning that 95 percent of the calls will be answered in no more than five seconds. “The company is racing against time to fulfill its commitments towards customers and to be a powerful competitor both locally and internationally,” Ammari said in a press conference. Being Jordan’s national provider for fixed telephones, Ammari noted his company is planning to retain its position “as the biggest shareholder in Jordan’s telecommunication market.” The new 121 Directory system is part of JTC’s future project called “the Customer Care and Billing System”, that is worth $13.4 million and is expected to be completed by 2004.

Amman,02June2001
The Star redaction
The Star


Geography
Some Marks
To see in Jordan
Overview
Fairs & Exhibitions
Useful Addresses
Media of 1stjordan
Impact of 1stjordan
The 'First Jordan' Card
Press Book
Exotica - Flowers - Shopping on line
www.exotica.com.lb
Engineering Consultants Lebanon
www.spectrumlb.com
Nsouli Jewelry Lebanon
www.nsoulijewelry.com
Hotel Beirut Lebanon
acropolishotel.com
Rent Villas France for Holidays, Seasonal Rentals France
www.rent-villas-france.com
Sole Agent for Philips & Whirlpool in Lebanon
www.azelectronic.com
Arab Printing Press Lebanon
www.arab-printing-press.com
Hotel Beirut Lebanon
www.hotelcavalier.com
Arabic Music, CD Arabia
www.cd-arabia.com
Hotels Syria
www.chamhotels.com
Groupe PMR
www.groupe-pmr.com