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French Version

ESKADENIA empowers a pioneering e-government project for the Ministry of Tourism & Antiquities (MOTA)

Jordan's Ministry of Tourism & Antiquities (MOTA) has chosen ESKADENIA Software Solutions for the e-government development and reform of the "Professions Department", which is considered to be the first of its kind in the region.

As part of its plans to enable the initial transformation of the Ministry of Tourism & Antiquities into an e-ministry, the Ministry has solicited offers from qualified IT companies for the provision of consultancy and software services to help execute its vision, beginning with the Professions Department.

The objective of this project is to establish e-business capabilities that will enable easy, user friendly, Internet and other remote access by MOTA's licensing and classification clients for the purpose of making and/ or renewing applications; submitting necessary supporting documents; and tracking the progress of applications processing. This would enable the Ministry to deliver enhanced customer satisfaction to its clients including hotel establishments, touristy restaurants, travel agencies, tour leaders and guides, overland transportation; and souvenir and handicraft shops.

Over the past two years, the Ministry has been developing plans to computerise the key operations and functions in the Ministry in order to better serve its clients. ESKADENIA's first project with the Ministry was to design and build the Ministry's portal www.tourism.jo that is currently up and running, aiming at informing visitors, the industry and the public at large on key issues related to tourism in Jordan. The website would have a link to the web-interface of the new Profession Department online section, where more than 1500 client users will be able to log into the provided online services. ESKADENIA has also implemented its second project with the Ministry which involved the development of an advanced online system for the Statistical Department, which can also be accessed through the Ministry's website, thus guaranteeing utmost efficiency in providing comprehensive information for the Tourism sector.

The agreement has been signed by H.E. Alia Bouran, Minister of Tourism, and Ms. Doha Abdelkhaleq, Executive Director at ESKADENIA Software Solutions, by endorsement of the World Bank, which is funding this project. "Echo" consultants would provide initial consultancy services for the project.

About The Ministry of Tourism & Antiquities (MOTA)

The Ministry of Tourism & Antiquities was established in 1988 with overall responsibility for promoting, developing and managing Jordan's tourism and cultural heritage assets. MOTA's mission is to activate the role of the tourism industry to highlight Jordan’s attractions and to distinguish Jordan as a unique tourism destination.

The Professions Department is the backbone of MOTA. It is the main provider of services to the industry, and is a primary focus of MOTA's current e-government initiative. The Department's objective is to ensure the maintenance of the highest possible standards of conduct and service in the industry.

About The World Bank Group

The World Bank Group consists of five closely associated institutions, all owned by member countries. Each institution plays a distinct role in the mission to fight poverty and improve living standards.
The World Bank is one of the United Nations’ specialised agencies, and is made up of 184 member countries. These countries are jointly responsible for how the institution is financed and how its money is spent. Along with the rest of the development community, the World Bank centres its efforts on the reaching of the Millennium Development Goals, agreed to by UN members in 2000 and aimed at sustainable poverty reduction.


ESKADENIA Software Solutions is active in the design, development and deployment of a range of software products in the Telecommunications, Enterprise and Internet Applications areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa. ESKADENIA is a product and market-oriented organisation that assists enterprises and promotes businesses by use of highly effective IT strategies, tools and solutions. More than 70% of ESKADENIA sales are exported to the Global IT market.

For more information, please contact us at l.hussein@eskadenia.com, or visit our site, www.eskadenia.com.


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